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Information Technology

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Information Technology

The Division of Information Technology (IT) provides leadership in the development of powerful, cost-effective technical services and business solutions for City staff and policy makers. IT empowers Duarte’s residents by serving as an accessible, secure, comprehensive, integrated information resource for the City and its government.

Services include:

  • Managing and supporting the technology infrastructure and network administration

  • Providing Citywide systems and solutions such as Business Applications, GIS, WEB development, and online access

  • Providing City employees support via helpdesk ticketing system

  • Enterprise System Catalog (SB272 - California Public Records Act)

Senate Bill 272

Approved by California Governor Jerry Brown on October 11, 2015, SB 272 adds a section to the California Public Records Act Requiring state and most local government agencies to create a Catalog of Enterprise Systems by July 1, 2016, with annual updates.

An Enterprise System, as defined by Senate Bill 272, is a software application or computer system that collects, stores, exchanges, and analyses information an agency uses that is both of the following:

  • A multi-departmental system or a system that contains information collected about the public

  • A system that serves as a 'system of record' or an original source of data within an agency

Requirements:

  1. Create a catalog of enterprise systems containing:

    • Current system vendor

    • Current system product

    • System's purpose

    • Description of categories or types of data

    • Department that is the prime custodian of the data

    • Frequency that system data is collected

    • Frequency that system data is updated

  2. To make the catalog publicly available upon request

  3. Post the catalog in a prominent location on the agency's website

Website

City of Duarte works closely with City employees from every department in order to increase public access to information and provide quality customer service. For information regarding the City of Duarte website, please contact the City of Duarte at (626) 357-7931.