We are always interested in your feedback.
You may always write or call us to tell us what you think. Here is our address and below you will find some tips on what you can comment on to help us better serve you.

Mail: 1600 Huntington Dr., Duarte, CA 91010
Phone: (626) 357-7931

 This will be especially helpful to us if you recently received service from the City.

   · Did you get the information you were looking for?
   · Did you get it in a timely, friendly manner?
   · Did we deliver the service like we said we would?
   · Is there a better way for us to serve you?

Our goal is to provide you with great service.

We are genuinely committed to looking for ways of improving service to our residents, businesses and visitors—whether at City Hall, at our other City facilities, over the telephone or out in the community. But we can only do this if you let us know how we’re doing.

 

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